Terms of Use

Welcome to TamiyaUSA.com. This Web Site is provided by Tamiya America, Inc. By using TamiyaUSA.com YOU AGREE TO BE BOUND BY ITS TERMS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on TamiyaUSA.com. The policies of Tamiya America Customer Service or the TAmiya America Factory Outlet Store may differ substantially from those applicable to your use of TamiyaUSA.com. References to TamiyaUSA.com herein refer to Tamiya America, Inc., or their affiliates, subsidiaries and designees as deemed appropriate by Tamiya America, Inc. Tamiya America reserves the right to make changes to TamiyaUSA.com and its Terms of Use and Legal Notices at any time. Each time you use TamiyaUSA.com, you should visit and review the then current Terms of Use, Legal Notices and Privacy Statement that apply to your transactions and use of this site. If you are dissatisfied with TamiyaUSA.com, its content or Terms of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using TamiyaUSA.com. Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Ordering From TamiyaUSA.com

TamiyaUSA.com is owned and Operated by Tamiya America, Inc., we are the USA agent for Tamiya products. Only USA residents with a valid USA address can purchase from this site. Products are shipped via UPS/FEDEX ground to USA addresses served by ground service. Sorry no PO boxes or APO addresses can be accepted. If you are viewing this site from outside the USA it is made for your informational purposes only, please contact your countries agent for more info about purchasing Tamiya Products.

Disclaimers and Limitation of Liability

By using TamiyaUSA.com, you expressly agree that use of TamiyaUSA.com is at your sole risk. TamiyaUSA.com is provided on an "AS IS" and "as available" basis. Neither Tamiya America nor its parent company, affiliates, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of TamiyaUSA.com will be uninterrupted or error-free. Neither Tamiya America nor its Associates warrant the accuracy, integrity or completeness of the content provided on TamiyaUSA.com or the products or services offered for sale on TamiyaUSA.com. Further, Tamiya America makes no representation that content provided on TamiyaUSA.com is applicable to, or appropriate for use in, locations outside of the United States. Tamiya America and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Tamiya America or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you. Under no circumstances shall Tamiya America or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use TamiyaUSA.com, including but not limited to reliance by you on any information obtained from TamiyaUSA.com that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Tamiya America has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through TamiyaUSA.com. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

License and Site Access

Tamiya America, Inc. grants you a limited license to access and make personal use of this web site and not to download (other than page caching) or modify any portion of it, except with express written consent of Tamiya America, Inc. All areas available to you for download or print are indicated with clear permission. This license does not include any resale or commercial use of this web site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this web site or its contents; any downloading or copying of information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This web site or any portion of this web site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Tamiya America, Inc. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Tamiya America, Inc. (TamiyaUSA.com) without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Tamiya name or trademarks without the express written consent of Tamiya America, Inc. Any unauthorized use terminates the permission or license granted by Tamiya America, Inc. You may not use any Tamiya logo or other proprietary graphic or trademark without the express written permission of Tamiya America, Inc. You should assume that anything you see on this web site is copyrighted unless otherwise noted and may not be used without the express written consent of Tamiya America, Inc. You may not use any Tamiya product photos or proprietary graphic without express written permission of Tamiya America, You may also not add watermarks to our photos all photos are property of Tamiya America, Inc. unless labeled otherwise.

Intended for Users Over 13

TamiyaUSA.com is intended for use by individuals 13 years of age or older. TamiyaUSA.com is not directed to use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this site.

Product Display/Colors

TamiyaUSA.com attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Tamiya America reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Tamiya America will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the TamiyaUSA.com Return Policy.

Links

If you are interested in creating hypertext links to this site, you must abide by these rules:
  • Do not link directly to movies, pdf's, files or images.
  • Only link directly to articles, home or product pages.
TamiyaUSA.com may contain links to other web sites operated by third parties other than Tamiya America. Such links are provided for your convenience only. Tamiya America does not control third party web sites and is not responsible for their content. Your linking to any third party off-site pages or other web sites is at your own risk.

Pricing Policy

Online prices and selection generally match the MSRP (Manufacturer's Suggested Retail Price), but may vary. Prices and offers are subject to change.

Sales Tax Policy

Items sold by Tamiya America and shipped to locations in California are subject to sales tax. Items shipped to Orange County locations include a local tax in addition to the California rate. If you have tax-exempt status, please contact our sales division at (800) TAMIYA-A. You will be required to provide your state tax-exempt certification prior to purchase. Please note: Tamiya America reserves the right not to sell to resellers.

Paying for Your Order

You may pay for your orders with PAYPAL and major credit cards issued in the United States of America. Currently, we accept Visa, MasterCard, American Express, JCB, and Discover Card. Generally, credit and debit cards are not charged until we either ship the item(s) to you or confirm store availability (at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges). However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.

Finalizing Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your shipping address, billing address, and method of payment. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using your login e-mail address. Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. TamiyaUSA.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy

New, unopened* products purchased on TamiyaUSA.com may be returned within 30 days of receipt for a full refund. (see "Items that are Not Returnable" below) Shipping charges will be refunded if the return was due to a mistake on our part, such as shipping the wrong product, otherwise shipping fees will not be refunded. We do not accept returns sent COD.

*If plastic shrink-wrap or other original packaging has been removed, TamiyaUSA.com will determine if the kit is complete before allowing a full refund. If a refund is reduced or denied, you will be notified by email. To return an item, please pack it carefully and use a carrier that provides a tracking number such as UPS or Fed Ex. For a printable shipping label and return form, go to TamiyaUSA.com, My Account, Order History (containing the item you are returning) and follow the Return instructions.

If you are unable to use the printed label and return form provided on the web site, please


1. Include with your return a copy of the packing slip
2. Write the reason for the return and
3. ship your return to:

TamiyaUsa.com C/O Mitsubishi Warehouse
Web Returns Department
Mitsubishi Warehouse California Corporation
3040 East Victoria Street
Rancho Dominguez, CA 90221

If you have lost the packing slip please write your full name, e-mail address, phone number, order number and reason for the return on a piece of paper and send with your package.

If a product has a damaged or defective part, please contact Tamiya America's Customer Service Department at 1-800-TAMIYA-A.

Scratch & Dent

Scratch and Dent products are tested and checked before being listed on our website. There are no returns on these items, they are sold as-is, all sales are final. If you have any questions concerning these types of items please contact our customer service department.

Items that are not returnable

TamiyaUSA.com does not accept returns of the following:


Scratch & Dent items
Any type of paint, thinner or cement
Partially built kits
Items purchased from sellers other than TamiyaUSA.com

Shipping

All orders placed on this site are shipped via UPS/FEDEX ground*. You will be provided a tracking number to track the progress of your shipment. The risk of loss and title to the property passes to you upon our delivery to the carrier. * Some Publications may ship USPS (determined at time of shipment)

Termination of Use

Tamiya America may, in its sole discretion, terminate your account or your use of TamiyaUSA.com at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Tamiya America reserves the right to change, suspend, or discontinue all or any aspects of TamiayUSA.com at any time without prior notice.

Applicable Law

TamiyaUSA.com is controlled, owned, and operated by Tamiya America, Inc. from its offices within the State of California. You agree that any litigation arising from your use of the TamiyaUSA.com web site shall be governed by the laws of the State of California without regard to principles of conflict of laws.
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